⚖️ Terms and Conditions

Welcome to Otaibi & Abdu. By accessing or using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms:
   By visiting the website or completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.
   If you do not agree with any part of these terms, please do not use this website.

2. Products:
   All products offered on Otaibi & Abdu are provided in accordance with the highest quality standards. However, product results may vary from person to person depending on the nature of each product.

3. Permitted Use:
   You may not use this website for any unlawful or unauthorized purpose, including copying, reselling, or redistributing any content without prior written permission from Otaibi & Abdu.

4. Prices and Payment:
   All prices displayed on the website are in Kuwaiti Dinar (KWD) and include VAT where applicable.
   Payments are processed securely through approved electronic payment methods.

5. Disclaimer:
   Otaibi & Abdu is not responsible for any misuse of products or any damages resulting from improper use.
   Please read all product instructions carefully and consult a specialist when necessary.

🔒 Privacy Policy

At Otaibi & Abdu, we value your privacy and are committed to protecting your personal data in accordance with applicable laws in the State of Kuwait.

1. Information We Collect:

   • Name and contact details (phone number or email address).

   • Delivery address and payment information for completed orders.

2. How We Use Your Information:

   • To confirm and deliver orders.

   • To improve user experience and customer support.

   • To send notifications or special offers with your prior consent.

3. Data Protection:
   We use encryption and secure systems to protect your data. Your personal information will not be sold or shared with any third party except as required to provide services (such as shipping or payment processing companies).

4. Cookies:
   Our website uses cookies to enhance browsing performance and provide a better user experience.

🔁 Return and Exchange Policy

Due to the nature of our products, no returns or exchanges are accepted after a purchase has been completed and the order has been received.
This policy ensures the safety and quality of all our products.

Each product is carefully inspected before shipping to ensure it arrives in excellent condition.
If your order arrives damaged during delivery, please contact us within 24 hours of receipt, providing clear photos of the damaged product for verification.

📞 Contact Us

For any inquiries or assistance, please feel free to contact us at:
📱 Phone: +965 66443221
📧 Or through the contact form on our official website Otaibi & Abdu.